Follow up on unpaid fees

import { Steps, Aside } from ‘@astrojs/starlight/components’;

For bursars and Directors. The Finance → Balances page is a follow-up list, not just a table. Balances are for the term in the header selector.

Open Finance → Balances. The table is already sorted by Balance (high to low) — largest amounts owed first.
Switch on Owing only to hide students who have cleared their balance.
If a parent calls about their child, search by name or admission number instead of scrolling.
Choose Call list for a printable page of everyone owing — name, class, parent phone, and balance, largest first. Hand it to whoever phones parents.
When a parent pays, use the row’s Collect button. It opens Finance → Fees with that student pre-selected — record the payment and print the receipt.

Frequently asked questions

What does B/F mean on this page? Brought forward — unpaid amounts from earlier terms, added to this term’s billed amount. See the glossary.

A balance looks wrong. What do I check? Confirm the selected term, then that every payment used the right fee type and date received.